Tagged: mutuality Toggle Comment Threads | Keyboard Shortcuts

  • feedwordpress 22:42:59 on 2016/11/28 Permalink
    Tags: , , , Daniel Pink, Jay Baer, mutuality   

    How Helpfulness Wins Hearts and Sales 

    Taxi Mike, Geek Squad and Vanderbilt University Medical Center take the same successful approach to stand out from their competition, and you can too. Like you, they realize that traditional selling is dead in our digital world. Potential buyers can quickly compare products, as Daniel Pink eloquently suggests in To Sell is Human. Yet, unlike these three very different organizations, surprisingly few others have turned this truth into an opportunity to become the top-of-mind choice for their kind of customers. What’s their secret? They understand that extremely relevant helpfulness is not only the most human way to attract customers but…
  • nmw 14:52:48 on 2016/07/06 Permalink
    Tags: bias, biased, biases, colleague, colleagues, compassion, compassionate, competence, competent, coworker, coworkers, , , friend, friends, mutual, mutuality, oganisational culture, oganizational culture, , , reliability, reliable, share, shared, sharing, together, trust, trusted, trusting, trustworthy, warm, , , worker, workers   

    Experiencing People, Shared / Mutual / Compassionate Experiences + Work Relationships 

    research shows you are most likely to look trustworthy to others and be liked if you first exhibit warmth and then competence, not the reverse.


  • feedwordpress 00:51:16 on 2016/03/05 Permalink
    Tags: , , customer loyalty, decisionmaking, loyalty card, mutuality, Small business   

    Offer Loyalty Cards in the Way That Lures Customers Back More Often 

    You have probably been offered a loyalty card at some drugstore, car wash, coffee shop or other outlet you frequently use. When designed right, they can become one of your lowest-cost ways to lure customers back . Plus such cards can boost loyalty, bragging rights and profits. Here’s how. Now we’re talking about the kind of loyalty card that’s inexpensive to make so independent business owners can offer them. Not the laminated corporate cards. You can print elegantly designed paper cards that get stamped or hole-punched each time a customer buys from you. Of course you can also create loyalty cards that…
  • feedwordpress 23:54:22 on 2016/01/20 Permalink
    Tags: anger, , , , , , kindness, mutuality   

    See Kindness As Your Inoculation Against Anger 

    Whatever behavior we praise we encourage to flourish in others – especially when they are around us. Whatever we criticize or “simply” snub goes deeper into their consciousness however. Hint: Speak to their positive intent, especially when it appears they may have none. That may be the best way to bring out their better side so they are more likely to see and support yours.  Sure, that’s not easy, yet it is easier than the alternative. Emotions are energy-giving or sapping. In every interaction we either react or choose how we will act. We choose where to put our attention and…
compose new post
next post/next comment
previous post/previous comment
show/hide comments
go to top
go to login
show/hide help