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Your Gut Instincts and Ability to Get Along, a Quiz
Why do we instinctively like some people and find others irritating or worse? What makes us agree, buy, help… or not? Do your gut instincts help or hinder your “LQ” – Likeability Quotient? From an expert on gut instincts, gain insights about how to say it better next time. Answer this quick nine-question quiz to […] -
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Your Gut Instincts and Ability to Get Along, a Quiz
Why do we instinctively like some people and find others irritating or worse? What makes us agree, buy, help… or not? Do your gut instincts help or hinder your “LQ” – Likeability Quotient? From an expert on gut instincts, gain insights about how to say it better next time. Answer this quick nine-question quiz to […] -
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Laughing Together is Living Well
Opportunity is often inconvenient. Wrenchingly, yet ultimately insightfully, I had two days in one week which were filled with the kind of “character-building opportunities” that might seem funny…someday far off in the future. They included a tense situation featuring our office staff circling around a suddenly and stubbornly silent computer as if it were the […] -
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Laughing Together is Living Well
Opportunity is often inconvenient. Wrenchingly, yet ultimately insightfully, I had two days in one week which were filled with the kind of “character-building opportunities” that might seem funny…someday far off in the future. They included a tense situation featuring our office staff circling around a suddenly and stubbornly silent computer as if it were the […] -
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Laughing Together is Living Well
Opportunity is often inconvenient. Wrenchingly, yet ultimately insightfully, I had two days in one week which were filled with the kind of “character-building opportunities” that might seem funny…someday far off in the future. They included a tense situation featuring our office staff circling around a suddenly and stubbornly silent computer as if it were the community hearth gone cold, and another scene involving an urgently non-stop-talking insurance specialist with a dire case of foot odor as my seatmate on a much-delayed, cross-country flight. Where to turn when you are thinking of making snide comments or worse? Why, to humor, of… -
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Six Ways to Cultivate a Sense of Mutuality With Others
1. Two Ways to Turn an Insult Into Opportunity to Bring Out Their Better Side • In Split-Second Persuasion, Kevin Dutton recalls a story in a London newspaper of “an elderly Afro-Caribbean man traveling home from work on a bus. At one bus stop a drunk guy got on and couldn’t find a seat. ‘Get […] -
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Six Ways to Cultivate a Sense of Mutuality With Others
1. Two Ways to Turn an Insult Into Opportunity to Bring Out Their Better Side • In Split-Second Persuasion, Kevin Dutton recalls a story in a London newspaper of “an elderly Afro-Caribbean man traveling home from work on a bus. At one bus stop a drunk guy got on and couldn’t find a seat. ‘Get up, you fat black nigger bastard!’ he shouted at the man. ‘You calling me fat?’ responded the man. The bus erupted with laughter, causing the drunk guy to stomp off the bus and the responder to attract admiration and support. “Disaster averted in just four… -
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Seven Traits to Emulate to Become a Sought-After Ally
Apart from honing their top talents, guess what renowned surgeon, author and public health researcher, Atul Gawande and billionaire founder of Virgin Group, investor and philanthropist, Sir Richard Branson have in common? They have two vital and intertwined traits in this increasingly complex world where we are drowning in information. They’ve sharpened their ability to be quotable and to be deeply connected to notable people in worlds apart from the one in which they work. In so doing, they are likely to see trends early and be considered thought leaders on a broader stage, thus being able to attract more… -
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What I Ultimately Learned From My Mortifying Mistake
To this day I’m mortified when I see a box of chocolates. Perhaps sharing this story may save you from embarrassing yourself in a similar way. I was in the Antwerp airport, heading back to San Francisco. Before settling into a seat at my gate I bought two indulgences for the flight home, John LeCarre’s Our Kind of Traitor, and a box of Pierre Marcolini truffles, one of the most popular brands in Europe. Within minutes I was swept into LeCarre’s masterful spy mystery. But I promised myself I would savor my truffles, eating each one slowly. At some point…
