Tagged: Conflict Toggle Comment Threads | Keyboard Shortcuts
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Turn Potential Conflicts Into Opportunities to Connect
When I saw my dear friend, Daniel, walking down the hall toward me that morning I smiled and held up the book I’d gotten for him. When Daniel saw me he looked stricken. Then he quickly wheeled around and shot into the men’s room. Deeply hurt, I avoided him for several weeks until his sister […] -
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Turn Potential Conflicts Into Opportunities to Connect
When I saw my dear friend, Daniel, walking down the hall toward me that morning I smiled and held up the book I’d gotten for him. When Daniel saw me he looked stricken. Then he quickly wheeled around and shot into the men’s room. Deeply hurt, I avoided him for several weeks until his sister […] -
nmw
Instead of dwelling on your growing feelings, move to a de-escalating action and leave room for everyone, especially the person in the wrong, to save face and self-correct
Step 1:
Acknowledge that you heard the person, followed by a pause. That buys time for you both to cool off
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How to Not Act Like a Jerk When With Someone Who Is
Perhaps one of the most vital ways to sidestep hassles and to become more sought-after is to strengthen your capacity to stay cool when under fire. For starters, discover how can you make someone feel heard and respected – and cool off — when they start acting hostile, blaming or worse. Here are some behavioral “tools” to add to your “toolbox” for the next time someone is upset and taking it out on you. None will work all the time, and some will work better for your personality style than others: Lighten Up When others begin to act “hot,” we… -
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See Kindness As Your Inoculation Against Anger
Whatever behavior we praise we encourage to flourish in others – especially when they are around us. Whatever we criticize or “simply” snub goes deeper into their consciousness however. Hint: Speak to their positive intent, especially when it appears they may have none. That may be the best way to bring out their better side so they are more likely to see and support yours. Sure, that’s not easy, yet it is easier than the alternative. Emotions are energy-giving or sapping. In every interaction we either react or choose how we will act. We choose where to put our attention and…
